What is Government24?
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What is Government24?

Government24 (정부24) is South Korea’s official online e-government portal
Credit: 정부24

Government24 (정부24) is South Korea’s official online e-government portal, operated by the Ministry of the Interior and Safety. It offers a one-stop platform where residents — including foreigners — can access a wide range of public administrative services, from certificate issuance to civil complaint filings and policy information.


  • It consolidates over 12,000 government services, with around 1,300 available online, including document downloads and applications.

🔗 Website: www.gov.kr🔗 English Portal: Government24 English


Key Services for Foreigners

Government24 is also open to registered foreigners living in Korea. Here are some of the most useful services available:

1. Certificate of Alien Registration

  • Required for: Opening a bank account, getting a phone plan, applying for visas, and more.

  • Can be downloaded in Korean or English.

2. English Certificate Issuance

  • Many certificates, like residency or immigration status, can be issued in English.

  • Useful for embassy, employment, or international use.

3. Mobile Alien Registration Card (from 2025)

  • South Korea plans to implement a digital version of the alien registration card, available via smartphone.

4. Car & Driving Services

  • Foreigners who own vehicles can check car registration and issue driving records online.

5. Financial & Business Support

  • Includes small business information, subsidy applications, and consultation services, also available to foreigners with legal residency.


 How to Use Government24

1. Accessing the Platform

  • Visit www.gov.kr

  • For English interface: Foreigners Portal

2. Login & Verification

  • You’ll need to register and log in using:

    • Korean ID number (for foreigners: Alien Registration Number)

    • Authentication method: Joint Certificate (formerly public certificate), Mobile ID, or simple login

    • Some services may require additional security software installation.

3. Search & Apply

  • Use the search bar to find the needed service or certificate.

  • Fill in an online application.

  • Choose to download instantly or request delivery by mail (delivery may incur a fee).


Documents You Can Download as a Foreigner

You can obtain various official documents, including:

  • Certificate of Alien Registration (외국인등록사실증명서)

  • Certificate of Nationality Acquisition (국적취득사실증명서)

  • Certificate of Entry & Exit Records (출입국사실증명서)

  • Certificate of Domestic Residence/Address (국내거소신고사실증명서)

  • Resident Registration (for naturalized citizens) (주민등록등본 및 초본)

  • Family Relation Certificate (가족관계증명서)

  • Vehicle Registration Certificate (자동차등록원부)

  • Driving History Certificate (운전경력증명서)

  • Tax Payment Certificate (세금 납부 확인서)


Some are free when downloaded online, while physical delivery may charge a small fee.


Support for Foreigners

  • Immigration Call Center (☎ 1345): Multilingual support, no area code needed.

  • Hi Korea (www.hikorea.go.kr): Immigration services like visa extension or address change.

  • Seoul Global Center: In-person and online help for foreigners in Seoul.


Government24 is an essential portal for foreigners in Korea to manage civil affairs without needing to visit government offices. With services ranging from immigration documents to vehicle records and tax certificates, it is an efficient tool for daily life administration.


Android (Google Play Store)


 iOS (Apple App Store)

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