How to Register on the Hana EZ App: Step-by-Step Guide for Foreigners in Korea

Credit: Hana Bank

The onboarding process for digital banking in Korea can feel overwhelming for newcomers, so Hana Bank has streamlined access through the Hana EZ App.

This platform is designed to reduce friction, improve accessibility, and help foreign residents manage their finances from day one. Below is a clear, operational breakdown of how to register efficiently, with or without an Alien Registration Card.

Credit: Hana Bank

Download the Hana EZ App

Hana Bank provides the app on both major platforms. Installation is straightforward and optimized for foreign user journeys.

Search “Hana EZ App” in your app store if direct navigation is easier.

Initial Setup

Once installed, select Korean as the setup language. Tick all required agreements to proceed. The app uses a uniform onboarding flow that ensures security compliance and user verification accuracy.

Registration Without an ARC

This path targets newcomers who have just entered Korea and are still waiting for their Alien Registration Card.

Step 1. Tap “Click here if registering from a mobile phone not registered to the applicant.”

Step 2. Enter your personal banking information.

Step 3. Complete ARS ID verification.

A KEB Hana representative will call your mobile phone to confirm your identity. This step ensures risk mitigation and prevents fraudulent account access.

Registration With an ARC

For registered foreign residents, the process is more streamlined due to existing identification records.

Step 1. Tap “Agree and Check Mobile Phone Number.”

Step 2. Send the SMS for verification.

Step 3. Confirm your identity through the text message sent to your device.

Step 4. Fill out your personal banking information to finalize onboarding.

Credit: Korvia

English Customer Support

If you encounter any friction during registration, KEB Hana Customer Center offers dedicated English support.

Dial 1599 6111 for real-time assistance.

A strong digital banking setup gives foreign residents a secure and reliable foundation for living and working in Korea.

Establishing a verified Hana EZ App account early delivers operational convenience and ensures smooth access to Korea's financial ecosystem.

From mobile banking to secure transfers, this app unlocks everything you need for day-to-day transactions as you settle into your new environment.